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Posts Tagged ‘consumers’

By: George Francis, President / CEO at Alta Vista Insurance Agency

As social media platforms become vehicles for businesses to steer down the vast Internet freeway, the complexities of these once simple applications are growing. It’s no secret that what was once considered “hip” niche marketing has now evolved into a strategy that many businesses are now utilizing. Social media was previously thought of as a tool used by younger generations to interact and network on the web. Now, while remaining that, it has become an avenue for businesses to expand their brand awareness and reach new customers they may have not encountered before—not to mention it allows independent insurance agencies like ours, to be visible and active right where our consumers are.

Brand awareness ultimately is the goal companies have in mind when creating these online accounts and they do this by acquiring as many Facebook fans as possible. But how is this accomplished? How does a business go from 100 fans to 1,000? The answer is simpler than you’d think; although it takes the proper diligence and patience – you can’t expect massive social success overnight. Below we’ve broken down some social media best practices that have proved successful for our agency:

• Call to action for your current fans: The easiest and most direct way to accumulate more Facebook fans is to ask the fans you already have to spread the word among their friends telling them to “like” your business page. Your current friends can do this by using the “suggest to friends” link under your profile in the left-hand column.

• Put links on your website and blog: Make sure your website has links for your Facebook and Twitter in a prominent spot on your homepage while suggesting that they like your Facebook and follow your Twitter somewhere near the links.

• Have fun! Above all, social media should be a fun, refreshing way to interact with current clients and build relationships with prospects. Sometimes it’s good to think outside the box, such as spicing up your social efforts with things like having contests or polls on a certain day of the week. Be creative and make sure you are appealing to the public with news and information you know people will find value in. Sharing information about California business insurance may not seem all that glamorous; but with a little imagination and creativity you can find ways to make the topic exciting and appealing to your audience.

• Be consistent, relevant & valuable: Again, remember that social media success takes time, you really are aiming to build lifelong relationships with your insurance clientele, and that doesn’t come easy. It’s recommended that you post every day on your agency’s Facebook page. Try posting at least once per day, and no more that once every 3 or so hours – you don’t want to over-stimulate and cripple your Facebook Fans with meaningless content. Make sure what you are posting is relevant – does it tie into a product or service you offer? Is it beneficial to the surrounding community? Try sharing links to recent, educational blog posts you may have written or sharing information about an upcoming community event – ask yourself if what you’re posting will or can benefit your consumer in a positive way.

It’s important that you diversify your Facebook account in order to make it more appealing and add more traffic. If you fill it with only insurance related posts, you won’t get much traction. Keep the content informative, interesting, and entertaining and you’ll see your “likes” go up in no time!

Many small business owners and home based business owners put up a website describing their product or services. In addition to their ground business, this ensures they reach a greater number of consumers plus growing their brand or service. There are, however, many pitfalls and gray areas in owning a website; the legal system is only just beginning to enumerate them and prosecute offenders. It is these legalities of which the small business owner and the home based business owner must be aware in addition to some of the consequences of infringement. The cost to the business owner could be astronomical if he doesn’t take steps at the beginning to safeguard all his hard work.

First and foremost is registering the name and logo of the website. The business owner has done a lot of work designing the logo and site, writing the disclaimer, terms of use and legal statement. Creation of the site constitutes copyright, but the logo and design can be infringed upon and should be trademarked.
The United States Patent and Trademark Office, or USPTO, has pages to help the business owner with registration. This is going to cost, but not as much as legal fees, court costs and attorney fees required to sue whomever steals the business owner’s work. It takes between nine and twelve months in addition to some $300 to complete this task, but the rights are the business owner’s thereafter.

There are an unlimited amount of domain names available. Names uncomfortably close to the business owner’s domain name can cause confusion among customers, causing the business owner to lose revenue to a look-alike or cyber-squatter. Court cases can be researched in which the judge fined the person infringing upon the site. Business owner’s should institute a search of like-sounding domain names in order to prevent such cases from happening.

Registering the business owner’s social media pages is also a big step toward remaining free of website legal trouble. This immediately sets up the business owner’s name as unique and further establishes a common law ownership of a domain name. Social media is handy for promoting the business owner’s product or service and should likewise be protected. The business owner would be well advised to hire a trademark attorney to further educate him in addition to protecting him from other pitfalls and gray areas in website ownership.

Do you have your own business? Is it listed online? Say goodbye to the days of the yellow pages, online business directories are the method that most consumers and customers go to today for finding the local business that they are looking for. Whether you are looking for local automotive industries, restaurants, clothing outlet store, retail shops, grocery stores, bars, or any other type of business, internet business listings are the preferred method of the public.

One thing you might have noticed is that searching for a business online is much easier than searching for a business in the yellow pages or calling a phone directory service. The reason that this is, is because the internet is updated every day. Phone book and phone directories are only updated every few months, so if a business moves, goes out of business, or a new business opens up, the phone book directory will not be updated. Plus, you can find more than just the address of a business if you look for it online. An internet search of a business will provide the address, a phone number, a website, a physical map, links other locations, competitive businesses, and even videos.

Videos are search tools that are being used for a search engine more and more each day. YouTube.com is officially the second highest rated search engine, just under Google. With a video, your business becomes more visible on the internet, and allows customers an in-depth view of your business with a simple interactive video.

So one thing you may have noticed is that even though a business may be listed online, it might not come up in the search results on Google as the first item, or even on the first page. Just because you have a business listing online doesn’t mean that Google will automatically push it to the top of the search results.

The action of getting a website to climb the ranks of Google search results is called S.E.O., or Search Engine Optimization. Search engine optimization entails detailing your website and other web properties around it to ensure that Google puts it at the top of the search results listed under the keywords you anticipate that your customers will search for when they are looking for a business like yours. This entails proper meta-tagging, daily unique content, the website domain name, blogs, backlinks and other sources to give your site proper search engine optimization.

But the most import part of have your company listed on local business search is to make sales. With website or listing on the internet, your business can make sales in the store or on the web. Customers can easily find where you are located at if they want to come by your physical store, and if you sell products or services online a customer can go directly to your website and purchase your products. With an online store that is listed in a local business search, your business can sell products 24 hours a day and seven days a week. You will have a virtual storefront that never closes.

The problem with free advertisements along with other free online marketing and advertising channels is that they might give the unsuitable impact to your company. Several free ads come off as inexpensive and second-rate, phrases you actually wouldn’t like to link to your company. It’s nice to save cash with guerrilla marketing techniques, however, you shouldn’t sacrifice the image and credibility of your business along the way. Good guerrilla marketing such as a rewards-based customer referral program helps improve your business organically and project a professional image.

Instead, below are a few popular web marketing strategies, which you could use instead. Link exchanges could be terrific, particularly when your advertising budget is restricted or nonexistent. Find merchants that sell supplementary items, and offer to trade text links or ads with them. In case you are just starting out and your site doesn’t get much traffic, you may not get a one-to-one trade; be prepared to make concessions, at least until you have a track record and traffic to indicate. Having said that, most companies is not going to ignore the opportunity for more exposure, so you will likely find a few happy to exchange links on you.

Newsletter advertising is a great way to reach select groups of consumers. For instance, when you sell health products, you may advertise in a newsletter that gives health tips and advice. Because newsletter advertising is specific, it is usually really expensive. If your budget is tight, you can start your own newsletter campaign. Budgeted advertising, like Google AdWords, allows you to get a set of keywords, set a limit on how much you would like to spend, and have your ad display until the limit is attained. It is a specifically useful way to track your campaign success, and has been a boon to small businesses proprietors.

When you have graduated from these techniques, or if your budget allows it, try approaching popular news services, Web-based email providers, and other sites that reach a big segment of the population. While this can prove extremely expensive, in return, you have the potential of reaching countless new clients. No matter what method you may take, provide serious thought to your “creative” the actual ad itself. Be it just a text link, or whether it’s an extensive banner-ad campaign, the creative can make or break your advertising effort. Try several versions, track them, and see, those that perform best.

Local Business Advertising is effective however, you need to be wary of sites offering to provide a free link in the interest of increasing your search engine rank. Search engines caught on to these so-called link farms a long time ago and a link there is more likely to hurt your ranking than improve it. In fact, it could even get you banned from search engines altogether (something called ‘being in the sandbox’). There’s nothing ever really free. Whatever looks free eventually ends up costing you in the long run.

Looking for bankruptcy? Don’t go for it! Instead, keep bankruptcy as your last option and try out the other options which are available in the market. There are a few debt relief options to consider. The best 3 are mentioned below with brief explanations for each one of them.

Do it yourself – debt management:

This method involves arrangement of the credit cards or other personal unsecured loans in an order. The order will be a descending one with loans having high interest rates getting top priority and then followed by the ones with lower interest rates. In this method, you will have to create a new budget in which, you will have to eliminate some of the unnecessary expenses and then save some extra money. Pool this money with the amount out of your paycheck that you keep aside for loan repayment and start repayments with the one, which has the highest interest rates. This helps in containing the debt due to faster accrual of interests.

Professional or self arbitration – debt settlement:

In the method of settlement, you will have to negotiate with the creditor on your own or you will need to use professional help for doing the same. In either case, the process converges to push the creditor to eliminate the debt by a certain percentage. The amount not forgiven is to be paid in lump sum to the creditor. To force the creditor to eliminate at least 50% of the dues, the use of the bankruptcy threat is essential. Once the remainder is paid, the consumer will get a clean cheat and the debt will be considered as paid in full.

Reducing monthly installments – debt consolidation:

In this method, negotiation with the creditor is carried out by a professional negotiator who negotiates for the reduction in the interest rates and elimination of associated costs like insurance charges, over limit fees, late fees and other. The threat of bankruptcy is used to force the creditors to agree to the above conditions. When the creditors agree, they re-amortize the loans and then the monthly installment burden for the consumer is reduced significantly.

The above mentioned three methods ensure that the credit score of the consumers remain unharmed and that the consumers get back their financial stability and get out of their debts asap. This is not possible in case of bankruptcy filing because, once the consumers go for bankruptcy, the FICO score will be lost completely. This brings in more financial troubles for the consumers. Hence, personal bankruptcy should be avoided.